No Fuss Returns Policy
At Finn Footwear your satisfaction is our priority and we offer a no fuss returns policy that lasts up to 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If you need to make a return of your online order, we ask that you contact our team to make us aware on (09496) 30141 , email us at firstname.lastname@example.org or use our online messenger service.
CHANGE OF MIND RETURNS
In the event that you find your purchase unsuitable, we are pleased to offer you a full refund on your online order under the following conditions
- Purchases must be returned within 21 days of receiving your order
- Merchandise must be in new and unused condition
- Merchandise must be returned with all labels and product swing tags attached
If the returned footwear does not meet the criteria above, the refund will be declined and the products will be returned to you.
In the event that you find your purchase is carrying a manufacture fault, we are pleased to offer you an exchange or refund under the following condition
- Proof of fault is documented and image supplied to email@example.com
- An itemised record of purchase must be sited
- Product must be assessed by a Finn Foowear team member before return granted
Please note the cost to send back returns is at your own expense.