You can now register your return with us before you send it so we can process your return even faster!
If you need to make a return of your online order, we ask that contact us via our online returns system by clicking the link below. Once your return is approved you can avail of our €5.00 return rate with DPD which can be arranged via their website directly.
CHANGE OF MIND RETURNS
In the event that you find your purchase unsuitable, we are pleased to offer you a full refund on your online order under the following conditions
- Purchases must be returned within 14 days of receiving your order
- The cost of sending back the return is at your own expense.
- Delivery charge if occurred on your original order is non refundable
- Merchandise must be in new and unused condition
- Merchandise must be returned with all labels and product swing tags attached as well as original boxing
- We can only facilitate an exchange to a alternative size or product on in store returns.
If the returned footwear does not meet the criteria above, the refund will be declined and the products will be returned to you.
In the event that you find your purchase is carrying a manufacture fault, we are pleased to offer you an exchange or refund under the following condition
- Proof of fault is documented and image supplied to firstname.lastname@example.org
- An itemised record of purchase must be sited
- Product must be assessed by a Finn Foowear team member before return granted
Please note the cost to send back returns is at your own cost these include delivery and any customs or duties charges that may apply.